PNC IT Privacy Policy
PNC IT (“we,” “us,” or “our”) values the privacy of our clients, prospective clients, and website users. This Privacy Policy outlines our practices regarding the collection, use, and storage of your contact information. We do not sell or rent your information and are committed to handling it responsibly.
1. Information We Collect
We collect and process contact information, including IP addresses, names, email addresses, phone numbers, job titles, billing addresses, and company details, to facilitate our business communications and deliver our services effectively.
2. How We Use Your Information
We use your contact information for various business-related purposes, including:
- Communication: To connect with you regarding our services, respond to inquiries, provide updates, and manage client relationships.
- Service Management and Administration: To handle service-related requests, schedule appointments, and manage client projects efficiently.
- Proposals and Service Offers: To send proposals, discuss service options, and provide service details.
- Educational and Informational Updates: To share updates, newsletters, and educational content relevant to our IT services, when you have opted to receive these communications.
- Billing and Payment Processing: To send invoices, manage billing-related communications, and process payments for services rendered.
3. Data Storage and Third-Party Services
To ensure the smooth operation of our services, we may store your contact information in secure, third-party systems designed for customer management, billing, communication, and proposal management. We carefully select third-party vendors based on their data protection standards and compliance with industry best practices.
4. Data Sharing and Security
We are committed to safeguarding your contact information and will not sell, rent, or trade your information to any third parties. We only share your contact information with third-party vendors to the extent necessary to support our operations and provide our services. We take appropriate measures to ensure these vendors maintain strong data protection standards.
5. Data Retention
We retain your contact information indefinitely to support our business operations, manage ongoing client relationships, and maintain accurate service and billing records. This information is securely stored and may be accessed as needed for legitimate business purposes.
6. Your Rights and Choices
You have the right to:
- Update, or correct your contact information.
- Withdraw consent for receiving marketing or educational communications, if applicable.
To exercise any of these rights, please contact us at contact@pncit.com.
7. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.